Caleb is excellent in service department
This was an amazing experience. I hate car shopping, buying, haggling and hungry salesmen. I set out with the expectation of being frustrated. Scott was extremely professional from the very first call and we were in and out signed sealed delivered in 2 hours! Amazing staff, clean cars and no BS!! Thank you Scott for putting my faith back into the industry.
I have not purchased a car in many years but so far in 2019 have bought two. I rarely write reviews, but my recent experience purchasing a new/used car from Dick Hanna Acura went so far above and beyond my expectations and was so vastly superior to my recent purchasing experience at another local dealership I felt I needed to. After an exhausting day of looking at cars all day, my last stop was Dick Hannah Acura; the dealership itself is lovely, and I was greeted immediately. Lucas who assisted in my purchase had comprehensive knowledge about the dealership inventory. Lucas listened to what I was interested in and did not try to push me in another direction. The sale and financing process was handled professionally and with no pressure. After my other recent car purchase, I was especially appreciative of the transparency and ease of the process. When I saw the finance person, there were no surprises or gimmicks to hook me into buying worthless added products. Lucas stayed late on a Sunday night to make sure I was able to pick up the car later that evening. Two days after purchasing my car I noticed a small cosmetic issue. Although I didn’t think it would be worth my time, I called Lucas, and to my surprise, he immediately assured me that Dick Hanna would take care of it and they did! Hopefully, my car shopping days are over for a while, but Dick Hannah Acura will be my only stop in the future. If you are shopping for a quality used car, this is the place to go. A+ to the sales and service teams.
Really helped out me and my family.James really went the extra mile for us!!
Lucas and Nick helped me get exactly the vehicle I wanted at a great price and I couldn’t be happier. Definitely a first class operation. Thanks for all your help guys I’m super happy.
Leave Us A Review