I went into the dealership expecting to purchase a Huyandi, but Scott showed me a 2013 Honda Accord that I loved, so he helped me in getting this car. It is an awesome car! I love driving it around town & can hardly wait to get it on the freeway on a road trip! My only complaints would be, that I was at the dealership for over four hours, & until I told them I was ready to leave did I see them “jump into action!” After I said that, I signed the papers and was on my way in 20 minutes. Also, most dealerships I’ve purchased a car from have had a full tank of gas to drive off the lot.. Although my experience was ok, If you but from them, give yourself at least 4 - 5 hours to complete the transaction.
I love this car dealership! We own an Hyundai Elantra, but get our vehicle serviced at Dick Hannah Acura on Stark/122nd. James Crawford is my "go to guy". For somebody barely 21 yrs old, this guy has his "overall" put together when it comes to customer service. I would never have guessed he was this young by his knowledge and customer service. I believe we started going there about 18 months ago, maybe a bit longer. James always makes sure I get the coupon for the oil change and is honest, never tries to rip me off with unnecessary supposed things that need to be worked on like a lot of mechanics have tried to pull. I even got a free car wash when I went in the other day. I would definitely recommend going to James Crawford at 122nd and Stark. There is always coffee, cocoa, snacks and service with a smile from ALL the employees.
Have been great about giving me loaner and making it as convient as possible for me. Very friendly. Justin Pai went above and beyond for me to fix my phone hookup problem thank you so much
Have been great about giving me loaner and making it as convient as possible for me. Very friendly
Very pleasant experience in leasing again with Acura of Portland. Really like the new vehicle. They helped me get the basics setup with the unit. Thanks
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