Meet Our Staff

Management

  • Rob Stites Jr.

    Rob Stites Jr.

    General Manager

    More Info
    Rob Stites Jr.

    Rob Stites Jr.

    General Manager

    I’m proud to serve as the General Manager of Dick Hannah Acura of Portland, where I’ve had the opportunity to build my career with Dick Hannah Dealerships since 2016. I started as a service lot attendant and worked my way through sales, finance, and sales management before becoming General Manager. Having worked in several areas of the dealership, I’ve gained a firsthand understanding of what matters most to our customers and what it takes to deliver an exceptional experience.

    My goal is to create an environment where every customer feels welcome, respected, and confident. Whether you’re purchasing a vehicle, visiting for service, or simply stopping by with a question, I want to make sure your experience is straightforward, transparent, and enjoyable.

    I take great pride in leading a team that embraces the Dick Hannah “Believe in Nice” philosophy. My team and I look forward to welcoming you to Acura of Portland and making every visit a positive one.

  • Vladimir Zhukov

    Vladimir Zhukov

    Parts and Service Director

    Email MeMore Info
    Vladimir Zhukov

    Vladimir Zhukov

    Parts and Service Director

    My journey with Dick Hannah began at the age of 18 as a detailer. Through hard work, dedication, and a passion for the automotive industry, I worked my way up through several positions, including Express Technician, Main Shop Technician, and Team Service Manager, before earning my current role as Service Director.

    Having worked in nearly every aspect of the service department, I bring firsthand experience and a deep understanding of what it takes to deliver exceptional service. My goal is to use that knowledge to continuously improve our processes, support our team, and provide every customer with a transparent, efficient, and outstanding service experience.

    I take pride in being part of the Dick Hannah family and look forward to building lasting relationships with our customers.

  • Brandi Zoellmer

    Brandi Zoellmer

    General Manager Assistant

    Email MeMore Info
    Brandi Zoellmer

    Brandi Zoellmer

    General Manager Assistant

    Hello! I’m Brandi Zoellmer, and my adventure with Dick Hannah Dealerships kicked off in 1998. I started in the Payroll Department at the Corporate Office, diving headfirst into the automotive world and quickly realizing it was my jam! Who knew crunching numbers could be so exhilarating?

     

    In 2000, I shifted gears to the Acura Store, joining the Service Department. Working with a team of dedicated pros who are all about customer service has been incredibly rewarding. Over the years, I’ve had the pleasure of collaborating with many talented folks and have found our management team to be a treasure trove of support and wisdom. Seriously, they should bottle and sell that stuff!

    I thrive in supportive, behind-the-scenes roles within the dealership, where my skills and experience truly shine. I firmly believe that teamwork makes the dream work, and our customers reap the benefits of this team-oriented spirit. After all, a well-oiled machine runs best when every part is in sync!

    Stepping into the role of General Manager Assistant has been an enlightening journey, filled with learning opportunities and new experiences. This position has been a blend of fun, excitement, and challenges, yet still enabling me to make meaningful contributions to the dealership’s ongoing success.

Sales

  • Jason Baber

    Jason Baber

    Sales Manager

    Email MeMore Info
    Jason Baber

    Jason Baber

    Sales Manager

    With over three decades of experience in automotive sales and customer service, I bring energy, expertise, and integrity to every customer interaction. As the Sales Manager at Dick Hannah Acura, I’m proud to help lead a talented team that’s dedicated to delivering a transparent and enjoyable car-buying experience.

    I was raised in Medford, Oregon, where I developed a love for the outdoors — a passion I still enjoy today through hiking and exploring the beautiful Pacific Northwest. Known for my approachable leadership style, I strive to motivate my team to exceed sales goals and uphold the high standards that define the Dick Hannah brand.

    Outside of work, I enjoy spending time with my family and discovering new hiking trails across the region.

  • Scott  Hegney

    Scott Hegney

    Sales Manager

    Email Me
    Scott  Hegney

    Scott Hegney

    Sales Manager

  • Ernie Coombes

    Ernie Coombes

    Finance Manager

    Email MeMore Info
    Ernie Coombes

    Ernie Coombes

    Finance Manager

    I began my automotive career in 2006 as a lot attendant at Acura of Portland and transitioned into sales in 2007. Over the years, I’ve become a consistent top performer in the company, known for my excellence in customer service and deep understanding of Acura’s lineup.

    As the NSX specialist for the store, I offer unparalleled expertise in Acura’s high-performance vehicles, helping clients experience the thrill of precision engineering.

    With a degree in mechanical engineering, I bring a unique technical perspective to the sales process. Outside of work, I enjoy building custom computers and designing innovative projects with a 3D printer, reflecting my passion for creativity and problem-solving.

    I’m happily married to my high school sweetheart, and together we have two children.

  • Anthony Clark

    Anthony Clark

    Finance Manager

    Email MeMore Info
    Anthony Clark

    Anthony Clark

    Finance Manager

    I am a dedicated automotive professional passionate about helping clients find their ideal vehicles. There’s nothing quite like seeing the smiles on my customers’ faces as they drive away in their new cars; that moment is what truly excites me.

    When I’m not immersed in the world of automobiles, I love spending time on the water and enjoying beach vacations with my wife. This balance of work and leisure enriches my life and fuels my commitment to exceptional customer service. I look forward to guiding future customers on their journey to finding the perfect vehicle.

     

  • Larry Ponomarev

    Larry Ponomarev

    Sales Specialist

    Email MeMore Info
    Larry Ponomarev

    Larry Ponomarev

    Sales Specialist

    I’m a dedicated sales professional with a fresh perspective and a genuine passion for helping customers find the perfect vehicle. While I’m relatively new to the automotive industry with 5 months of experience, I bring a high level of energy, enthusiasm, and a strong commitment to exceptional customer service. I believe the car-buying process should be straightforward, stress-free, and even enjoyable—and I work hard every day to make that a reality for my customers.

  • Noah Shamy

    Noah Shamy

    Sales Specialist

    Email MeMore Info
    Noah Shamy

    Noah Shamy

    Sales Specialist

    I’m Noah, a Sales Specialist here at Acura. I am from the Gresham area but come from a military family so I have lived all around the country. I graduated from Oregon State University in marketing and I’m excited to be working in the automotive industry. On my free time I enjoy watching and playing sports like football. My other hobbies include exercise and getting outdoors to go hiking and swimming.

    You can reach out to me with any of your car inquiries. I’ll help you find the right car for yourself and provide an enjoyable experience here at Acura of Portland.

  • Sydney  Cervantes

    Sydney Cervantes

    Sales Specialist

    Email MeMore Info
    Sydney  Cervantes

    Sydney Cervantes

    Sales Specialist

    Hello! My name is Sydney Cervantes, and I’ve been with Acura of Portland for under a year! This is my first sales role, and I’ve truly enjoyed getting to meet people from all walks of life and helping create a positive, stress-free car-buying experience. Outside of work, I love spending time outdoors, cooking, and hanging out with my kitties!

    Whether you’re just starting your search or you’re ready to find your next vehicle, Sydney is always happy to help make the process as easy and enjoyable as possible.

  • Kobe Sta Ana

    Kobe Sta Ana

    Sales Specialist

    Email MeMore Info
    Kobe Sta Ana

    Kobe Sta Ana

    Sales Specialist

    Hello! I’m Kobe. My love for cars started at a young age. Growing up, I was always fascinated by cars and music. Some of my earliest memories are riding around in my mom’s Mercedes, where my passion for cars first began. Mercedes, Acura, Audi, and BMW have always been my favorite car brands. They have helped shaped my love and appreciation for how cars are built and styled.

    Outside of cars, I’m a huge music lover, especially when it comes to RnB. Some of my favorite singers are Mariah Carey, Beyonce, Aaliyah, and SWV. When I’m having a slow or rough day, I listen to their music, and it really helps me get through the day.

    My Thai & Lao background is also a big part of who I am today and how I see the world. It has shaped my appreciation for family, respect, humility, and building connections with the people around me. I carry those values into my approach to business, believing that success is crafted through trust, treating people with kindness, and creating relationships that go beyond a single transaction. I remember each customer I work with and how each interaction leads to a memorable experience.

    I’m happy that I get to combine my lifelong passion for cars with my love for connecting with people. My goal is to make every car-buying experience enjoyable, comfortable, and memorable. Whether you’re searching for your first car or your next dream vehicle, I’m here to help you find the perfect fit!

  • Trisha Gregory

    Trisha Gregory

    Sales Specialist

    Email Me
    Trisha Gregory

    Trisha Gregory

    Sales Specialist

  • Connor Ware

    Connor Ware

    Sales Specialist

    Email Me
    Connor Ware

    Connor Ware

    Sales Specialist

  • Mohamed Abdi

    Mohamed Abdi

    Inventory Specialist

    Mohamed Abdi

    Mohamed Abdi

    Inventory Specialist

Buying Center

  • Brynlee Justice

    Brynlee Justice

    Vehicle Acquisition Specialist

    Email MeMore Info
    Brynlee Justice

    Brynlee Justice

    Vehicle Acquisition Specialist

    With a background in automotive sales and teaching ballroom dance, I’ve learned that the best experiences start with patience, genuine connection, and a little kindness. As a Vehicle Acquisition Specialist at Acura of Portland, my goal is to make selling your car as easy, comfortable, and stress-free as possible. I’m here to listen, answer your questions, keep you in the loop, and take care of the details every step of the way. I want you to feel confident, valued, and well taken care of throughout the process.

    Originally from Utah, I’m a proud standard poodle mom with a soft spot for good books, meaningful moments, and new adventures. When I’m not helping customers, you’ll likely find me dancing, dreaming up my next travel destination, or curled up with a good book (probably telling myself just one more chapter!). I believe life is best enjoyed with a little laughter, a lot of heart, and plenty of room for adventure.

  • Ed  McIver

    Ed McIver

    Vehicle Acquisition Specialist

    Email MeMore Info
    Ed  McIver

    Ed McIver

    Vehicle Acquisition Specialist

    I may be relatively new to the automotive dealership world, but my experience with vehicles spans more than 30 years. Before joining the dealership industry, I worked as an ASE-certified automotive mechanic and earned a degree in Business. My background includes working with cars, trucks, and aircraft, giving me a broad understanding of vehicles and the value they offer.

    I bring that experience into every customer interaction, using my technical knowledge and business background to help customers make informed decisions and get the best possible value for their vehicles. Although I am still learning the ins and outs of this new role, I have found a wonderful team and family here at Acura. Helping people sell their vehicles and making the process a positive experience is something I genuinely enjoy and love.

    Outside of work, my wife and I recently moved to the Pacific Northwest to explore everything this beautiful region has to offer. We enjoy hiking, scenic drives, and discovering both the well-known attractions and hidden gems recommended by the wonderful people we meet along the way. We’re excited about this new chapter and all the adventures still ahead!

Service

  • Joanne Beverly

    Joanne Beverly

    Service Admin. Assistant

    Email MeMore Info
    Joanne Beverly

    Joanne Beverly

    Service Admin. Assistant

    I’m Joanne Beverly, currently serving as a Service Administrator Assistant at Acura. My journey in the automotive industry has given me a diverse range of experiences, starting with managing a rental car company, where I developed strong customer service and operational skills. I then transitioned to the service department at a Ford dealership, deepening my understanding of automotive service processes. Now, in my role at Acura, I’m dedicated to ensuring smooth operations and delivering outstanding service to our clients.

    Outside of work, I love to travel and explore new cultures, enriching my perspective both personally and professionally.

    Interestingly, when I first entered the automotive industry, my intention was to spend two years here before moving on to real estate. During this time, I’ve been fortunate to pursue both paths simultaneously, significantly fulfilling my personal goals.

  • Elijah Bassett

    Elijah Bassett

    Team Service Manager

    Email MeMore Info
    Elijah Bassett

    Elijah Bassett

    Team Service Manager

    My name is Elijah Bassett, and I’ve been with Dick Hannah Acura of Portland for over five years. I began my journey as a Service Porter, washing cars and maintaining the shop, and briefly helped with detailing. I then transitioned to a Service Greeter and now proudly serve as a Service Advisor.

    I genuinely enjoy assisting customers and ensuring they get the most out of their vehicles. My goal is to provide exceptional service and support throughout their ownership experience.

  • Stephen Lorren

    Stephen Lorren

    Team Service Manager

    Email MeMore Info
    Stephen Lorren

    Stephen Lorren

    Team Service Manager

    I joined the automotive industry in 2014 as a Service Technician, bringing with me a strong foundation of technical knowledge and hands-on experience. In March 2023, I made the transition to Dick Hannah Dealerships as a Service Advisor, where I combine my expertise with a commitment to exceptional customer service.

    With a deep understanding of our services and a passion for helping clients, I strive to ensure that every customer’s experience is seamless and satisfying. My approachable demeanor and problem-solving skills have made me a valued resource for both clients and colleagues.

    Outside of work, I’m a devoted dog owner, caring for my three Dachshunds. When I’m not assisting customers, you can find me enjoying time outdoors with my furry friends.

  • Dean Faciane

    Dean Faciane

    Team Service Manager

    Email Me
    Dean Faciane

    Dean Faciane

    Team Service Manager

  • Silvestre  Rodriguez Mendez

    Silvestre Rodriguez Mendez

    Service Lot Attendant

    Silvestre  Rodriguez Mendez

    Silvestre Rodriguez Mendez

    Service Lot Attendant

Parts

  • Y Le

    Y Le

    Parts Specialist

    Email MeMore Info
    Y Le

    Y Le

    Parts Specialist

    My name is Y, just a single letter, but pronounced “E.” I’ve had the pleasure of being part of the Acura of Portland family for seven super years. Throughout my journey, I’ve owned several generations of the Acura TL, and my passion for these vehicles runs deep. As a Parts Specialist, I like to think my expertise shines brightest in the J series engine and the Acura TL drivetrain, especially those models from 1999 to 2014. It’s truly rewarding to help fellow enthusiasts find the perfect parts to keep their Acura’s running smoothly!

     

  • Tom Nguyen

    Tom Nguyen

    Parts Specialist

    Email MeMore Info
    Tom Nguyen

    Tom Nguyen

    Parts Specialist

    Hi, my name is Tom and I have been with Dick Hannah since 2007. I started off as a Service porter, then move to detail and in 2013 I transferred into the part department. When I’m not at work I’m spending time with my wife and daughter.

  • Michael Thao

    Michael Thao

    Parts Specialist

    Email MeMore Info
    Michael Thao

    Michael Thao

    Parts Specialist

    Hello, I’m Michael! I’ve been with Dick Hannah since 2009, starting my journey as a service porter before moving to detailing. In 2015, I transitioned to the service department and later joined the parts department.

    In my free time, I love outdoor activities like hiking and spending quality moments by the water with my wife.

    My goal is to provide you with a seamless experience when purchasing parts for your vehicle at Dick Hannah Acura.

  • Rob Stites Jr.

    Rob Stites Jr.

    General Manager

    More Info
    Rob Stites Jr.

    Rob Stites Jr.

    General Manager

    I’m proud to serve as the General Manager of Dick Hannah Acura of Portland, where I’ve had the opportunity to build my career with Dick Hannah Dealerships since 2016. I started as a service lot attendant and worked my way through sales, finance, and sales management before becoming General Manager. Having worked in several areas of the dealership, I’ve gained a firsthand understanding of what matters most to our customers and what it takes to deliver an exceptional experience.

    My goal is to create an environment where every customer feels welcome, respected, and confident. Whether you’re purchasing a vehicle, visiting for service, or simply stopping by with a question, I want to make sure your experience is straightforward, transparent, and enjoyable.

    I take great pride in leading a team that embraces the Dick Hannah “Believe in Nice” philosophy. My team and I look forward to welcoming you to Acura of Portland and making every visit a positive one.

  • Vladimir Zhukov

    Vladimir Zhukov

    Parts and Service Director

    Email MeMore Info
    Vladimir Zhukov

    Vladimir Zhukov

    Parts and Service Director

    My journey with Dick Hannah began at the age of 18 as a detailer. Through hard work, dedication, and a passion for the automotive industry, I worked my way up through several positions, including Express Technician, Main Shop Technician, and Team Service Manager, before earning my current role as Service Director.

    Having worked in nearly every aspect of the service department, I bring firsthand experience and a deep understanding of what it takes to deliver exceptional service. My goal is to use that knowledge to continuously improve our processes, support our team, and provide every customer with a transparent, efficient, and outstanding service experience.

    I take pride in being part of the Dick Hannah family and look forward to building lasting relationships with our customers.

  • Brandi Zoellmer

    Brandi Zoellmer

    General Manager Assistant

    Email MeMore Info
    Brandi Zoellmer

    Brandi Zoellmer

    General Manager Assistant

    Hello! I’m Brandi Zoellmer, and my adventure with Dick Hannah Dealerships kicked off in 1998. I started in the Payroll Department at the Corporate Office, diving headfirst into the automotive world and quickly realizing it was my jam! Who knew crunching numbers could be so exhilarating?

     

    In 2000, I shifted gears to the Acura Store, joining the Service Department. Working with a team of dedicated pros who are all about customer service has been incredibly rewarding. Over the years, I’ve had the pleasure of collaborating with many talented folks and have found our management team to be a treasure trove of support and wisdom. Seriously, they should bottle and sell that stuff!

    I thrive in supportive, behind-the-scenes roles within the dealership, where my skills and experience truly shine. I firmly believe that teamwork makes the dream work, and our customers reap the benefits of this team-oriented spirit. After all, a well-oiled machine runs best when every part is in sync!

    Stepping into the role of General Manager Assistant has been an enlightening journey, filled with learning opportunities and new experiences. This position has been a blend of fun, excitement, and challenges, yet still enabling me to make meaningful contributions to the dealership’s ongoing success.

  • Jason Baber

    Jason Baber

    Sales Manager

    Email MeMore Info
    Jason Baber

    Jason Baber

    Sales Manager

    With over three decades of experience in automotive sales and customer service, I bring energy, expertise, and integrity to every customer interaction. As the Sales Manager at Dick Hannah Acura, I’m proud to help lead a talented team that’s dedicated to delivering a transparent and enjoyable car-buying experience.

    I was raised in Medford, Oregon, where I developed a love for the outdoors — a passion I still enjoy today through hiking and exploring the beautiful Pacific Northwest. Known for my approachable leadership style, I strive to motivate my team to exceed sales goals and uphold the high standards that define the Dick Hannah brand.

    Outside of work, I enjoy spending time with my family and discovering new hiking trails across the region.

  • Scott  Hegney

    Scott Hegney

    Sales Manager

    Email Me
    Scott  Hegney

    Scott Hegney

    Sales Manager

  • Ernie Coombes

    Ernie Coombes

    Finance Manager

    Email MeMore Info
    Ernie Coombes

    Ernie Coombes

    Finance Manager

    I began my automotive career in 2006 as a lot attendant at Acura of Portland and transitioned into sales in 2007. Over the years, I’ve become a consistent top performer in the company, known for my excellence in customer service and deep understanding of Acura’s lineup.

    As the NSX specialist for the store, I offer unparalleled expertise in Acura’s high-performance vehicles, helping clients experience the thrill of precision engineering.

    With a degree in mechanical engineering, I bring a unique technical perspective to the sales process. Outside of work, I enjoy building custom computers and designing innovative projects with a 3D printer, reflecting my passion for creativity and problem-solving.

    I’m happily married to my high school sweetheart, and together we have two children.

  • Anthony Clark

    Anthony Clark

    Finance Manager

    Email MeMore Info
    Anthony Clark

    Anthony Clark

    Finance Manager

    I am a dedicated automotive professional passionate about helping clients find their ideal vehicles. There’s nothing quite like seeing the smiles on my customers’ faces as they drive away in their new cars; that moment is what truly excites me.

    When I’m not immersed in the world of automobiles, I love spending time on the water and enjoying beach vacations with my wife. This balance of work and leisure enriches my life and fuels my commitment to exceptional customer service. I look forward to guiding future customers on their journey to finding the perfect vehicle.

     

  • Larry Ponomarev

    Larry Ponomarev

    Sales Specialist

    Email MeMore Info
    Larry Ponomarev

    Larry Ponomarev

    Sales Specialist

    I’m a dedicated sales professional with a fresh perspective and a genuine passion for helping customers find the perfect vehicle. While I’m relatively new to the automotive industry with 5 months of experience, I bring a high level of energy, enthusiasm, and a strong commitment to exceptional customer service. I believe the car-buying process should be straightforward, stress-free, and even enjoyable—and I work hard every day to make that a reality for my customers.

  • Noah Shamy

    Noah Shamy

    Sales Specialist

    Email MeMore Info
    Noah Shamy

    Noah Shamy

    Sales Specialist

    I’m Noah, a Sales Specialist here at Acura. I am from the Gresham area but come from a military family so I have lived all around the country. I graduated from Oregon State University in marketing and I’m excited to be working in the automotive industry. On my free time I enjoy watching and playing sports like football. My other hobbies include exercise and getting outdoors to go hiking and swimming.

    You can reach out to me with any of your car inquiries. I’ll help you find the right car for yourself and provide an enjoyable experience here at Acura of Portland.

  • Sydney  Cervantes

    Sydney Cervantes

    Sales Specialist

    Email MeMore Info
    Sydney  Cervantes

    Sydney Cervantes

    Sales Specialist

    Hello! My name is Sydney Cervantes, and I’ve been with Acura of Portland for under a year! This is my first sales role, and I’ve truly enjoyed getting to meet people from all walks of life and helping create a positive, stress-free car-buying experience. Outside of work, I love spending time outdoors, cooking, and hanging out with my kitties!

    Whether you’re just starting your search or you’re ready to find your next vehicle, Sydney is always happy to help make the process as easy and enjoyable as possible.

  • Kobe Sta Ana

    Kobe Sta Ana

    Sales Specialist

    Email MeMore Info
    Kobe Sta Ana

    Kobe Sta Ana

    Sales Specialist

    Hello! I’m Kobe. My love for cars started at a young age. Growing up, I was always fascinated by cars and music. Some of my earliest memories are riding around in my mom’s Mercedes, where my passion for cars first began. Mercedes, Acura, Audi, and BMW have always been my favorite car brands. They have helped shaped my love and appreciation for how cars are built and styled.

    Outside of cars, I’m a huge music lover, especially when it comes to RnB. Some of my favorite singers are Mariah Carey, Beyonce, Aaliyah, and SWV. When I’m having a slow or rough day, I listen to their music, and it really helps me get through the day.

    My Thai & Lao background is also a big part of who I am today and how I see the world. It has shaped my appreciation for family, respect, humility, and building connections with the people around me. I carry those values into my approach to business, believing that success is crafted through trust, treating people with kindness, and creating relationships that go beyond a single transaction. I remember each customer I work with and how each interaction leads to a memorable experience.

    I’m happy that I get to combine my lifelong passion for cars with my love for connecting with people. My goal is to make every car-buying experience enjoyable, comfortable, and memorable. Whether you’re searching for your first car or your next dream vehicle, I’m here to help you find the perfect fit!

  • Trisha Gregory

    Trisha Gregory

    Sales Specialist

    Email Me
    Trisha Gregory

    Trisha Gregory

    Sales Specialist

  • Connor Ware

    Connor Ware

    Sales Specialist

    Email Me
    Connor Ware

    Connor Ware

    Sales Specialist

  • Mohamed Abdi

    Mohamed Abdi

    Inventory Specialist

    Mohamed Abdi

    Mohamed Abdi

    Inventory Specialist

  • Brynlee Justice

    Brynlee Justice

    Vehicle Acquisition Specialist

    Email MeMore Info
    Brynlee Justice

    Brynlee Justice

    Vehicle Acquisition Specialist

    With a background in automotive sales and teaching ballroom dance, I’ve learned that the best experiences start with patience, genuine connection, and a little kindness. As a Vehicle Acquisition Specialist at Acura of Portland, my goal is to make selling your car as easy, comfortable, and stress-free as possible. I’m here to listen, answer your questions, keep you in the loop, and take care of the details every step of the way. I want you to feel confident, valued, and well taken care of throughout the process.

    Originally from Utah, I’m a proud standard poodle mom with a soft spot for good books, meaningful moments, and new adventures. When I’m not helping customers, you’ll likely find me dancing, dreaming up my next travel destination, or curled up with a good book (probably telling myself just one more chapter!). I believe life is best enjoyed with a little laughter, a lot of heart, and plenty of room for adventure.

  • Ed  McIver

    Ed McIver

    Vehicle Acquisition Specialist

    Email MeMore Info
    Ed  McIver

    Ed McIver

    Vehicle Acquisition Specialist

    I may be relatively new to the automotive dealership world, but my experience with vehicles spans more than 30 years. Before joining the dealership industry, I worked as an ASE-certified automotive mechanic and earned a degree in Business. My background includes working with cars, trucks, and aircraft, giving me a broad understanding of vehicles and the value they offer.

    I bring that experience into every customer interaction, using my technical knowledge and business background to help customers make informed decisions and get the best possible value for their vehicles. Although I am still learning the ins and outs of this new role, I have found a wonderful team and family here at Acura. Helping people sell their vehicles and making the process a positive experience is something I genuinely enjoy and love.

    Outside of work, my wife and I recently moved to the Pacific Northwest to explore everything this beautiful region has to offer. We enjoy hiking, scenic drives, and discovering both the well-known attractions and hidden gems recommended by the wonderful people we meet along the way. We’re excited about this new chapter and all the adventures still ahead!

  • Joanne Beverly

    Joanne Beverly

    Service Admin. Assistant

    Email MeMore Info
    Joanne Beverly

    Joanne Beverly

    Service Admin. Assistant

    I’m Joanne Beverly, currently serving as a Service Administrator Assistant at Acura. My journey in the automotive industry has given me a diverse range of experiences, starting with managing a rental car company, where I developed strong customer service and operational skills. I then transitioned to the service department at a Ford dealership, deepening my understanding of automotive service processes. Now, in my role at Acura, I’m dedicated to ensuring smooth operations and delivering outstanding service to our clients.

    Outside of work, I love to travel and explore new cultures, enriching my perspective both personally and professionally.

    Interestingly, when I first entered the automotive industry, my intention was to spend two years here before moving on to real estate. During this time, I’ve been fortunate to pursue both paths simultaneously, significantly fulfilling my personal goals.

  • Elijah Bassett

    Elijah Bassett

    Team Service Manager

    Email MeMore Info
    Elijah Bassett

    Elijah Bassett

    Team Service Manager

    My name is Elijah Bassett, and I’ve been with Dick Hannah Acura of Portland for over five years. I began my journey as a Service Porter, washing cars and maintaining the shop, and briefly helped with detailing. I then transitioned to a Service Greeter and now proudly serve as a Service Advisor.

    I genuinely enjoy assisting customers and ensuring they get the most out of their vehicles. My goal is to provide exceptional service and support throughout their ownership experience.

  • Stephen Lorren

    Stephen Lorren

    Team Service Manager

    Email MeMore Info
    Stephen Lorren

    Stephen Lorren

    Team Service Manager

    I joined the automotive industry in 2014 as a Service Technician, bringing with me a strong foundation of technical knowledge and hands-on experience. In March 2023, I made the transition to Dick Hannah Dealerships as a Service Advisor, where I combine my expertise with a commitment to exceptional customer service.

    With a deep understanding of our services and a passion for helping clients, I strive to ensure that every customer’s experience is seamless and satisfying. My approachable demeanor and problem-solving skills have made me a valued resource for both clients and colleagues.

    Outside of work, I’m a devoted dog owner, caring for my three Dachshunds. When I’m not assisting customers, you can find me enjoying time outdoors with my furry friends.

  • Dean Faciane

    Dean Faciane

    Team Service Manager

    Email Me
    Dean Faciane

    Dean Faciane

    Team Service Manager

  • Silvestre  Rodriguez Mendez

    Silvestre Rodriguez Mendez

    Service Lot Attendant

    Silvestre  Rodriguez Mendez

    Silvestre Rodriguez Mendez

    Service Lot Attendant

  • Y Le

    Y Le

    Parts Specialist

    Email MeMore Info
    Y Le

    Y Le

    Parts Specialist

    My name is Y, just a single letter, but pronounced “E.” I’ve had the pleasure of being part of the Acura of Portland family for seven super years. Throughout my journey, I’ve owned several generations of the Acura TL, and my passion for these vehicles runs deep. As a Parts Specialist, I like to think my expertise shines brightest in the J series engine and the Acura TL drivetrain, especially those models from 1999 to 2014. It’s truly rewarding to help fellow enthusiasts find the perfect parts to keep their Acura’s running smoothly!

     

  • Tom Nguyen

    Tom Nguyen

    Parts Specialist

    Email MeMore Info
    Tom Nguyen

    Tom Nguyen

    Parts Specialist

    Hi, my name is Tom and I have been with Dick Hannah since 2007. I started off as a Service porter, then move to detail and in 2013 I transferred into the part department. When I’m not at work I’m spending time with my wife and daughter.

  • Michael Thao

    Michael Thao

    Parts Specialist

    Email MeMore Info
    Michael Thao

    Michael Thao

    Parts Specialist

    Hello, I’m Michael! I’ve been with Dick Hannah since 2009, starting my journey as a service porter before moving to detailing. In 2015, I transitioned to the service department and later joined the parts department.

    In my free time, I love outdoor activities like hiking and spending quality moments by the water with my wife.

    My goal is to provide you with a seamless experience when purchasing parts for your vehicle at Dick Hannah Acura.